Pricing
One price. Every feature.
No modules to buy, no per-user fees, and nothing held back on a lower plan. Plans differ only by how many households you serve — so a pantry that grows pays a little more, and a pantry that has been around a long time doesn't pay for its own history.
Neighborhood
1 to 100 active households
$39 /month
or $35 a month billed yearly
A church or neighborhood pantry serving a steady group of families, often run by volunteers.
Start a free trialCommunity
101 to 400 active households
$69 /month
or $62 a month billed yearly
A pantry with regular distribution days, a volunteer roster, and real reporting obligations.
Start a free trialRegional
401 to 1,000 active households
$99 /month
or $89 a month billed yearly
Multi-site operations and larger pantries serving a whole area.
Start a free trialMetro
1,001 to 3,000 active households
$250 /month
or $225 a month billed yearly
A large operation running several sites and a distribution schedule most days of the week.
Start a free trialEnterprise
More than 3,000 active households
Let's talk
Food banks and networks serving at a scale where the answer depends on what you need. Talk to us.
Start a free trial30 days free, no credit card. No contracts — cancel any time.
What counts: An active household is one you have served at least once in the trailing 90 days. One visit = one household served on one distribution day, regardless of visit type or distribution method.
You always see your own live count. Crossing a boundary takes four months running before anything changes, never mid-cycle and never backdated — and nothing is ever locked for billing reasons. Registering a family, recording a visit, and self-service door access keep working regardless.
Included on every plan
Not a feature matrix — there is nothing to compare. This is what the $39 plan does.
Guests and compliance
- Guest registration and household records
- Visit tracking with eligibility and visit limits
- TEFAP registration and compliance reporting
- Audit trail and activity history
Food and inventory
- Receiving, shelving, and live stock counts
- Barcode scanning and photo receiving
- Online ordering and a guest storefront
- Recipes and nutrition guidance for guests
People and scheduling
- Volunteer scheduling and sign-ups
- Events and program registration
- Self-service door access with one-time codes
- Email to guests, volunteers, and donors
Money and reporting
- Grant and funding-source tracking
- Donations and online giving
- Donor records and receipts
- Reports for your funders and your food bank
Your presence, and no limits
- Community resource directory
- Your own web pages and public site
- Unlimited staff and volunteer accounts
- Unlimited households, visits, and history
Billed separately
Things we pay someone else for. They are itemized on your invoice so the plan price stays flat.
- Smart door lock$15 per device, per monthOnly if you use self-service door access. Covers the lock service; the hardware is yours.
- Text messagesAt costPassed through at what the carrier charges us. Email is included and has no usage fee.
- SetupNone, unless you want helpSetting yourself up costs nothing. If you'd rather we imported your guests, visit history and inventory for you, that is quoted up front and depends on how much there is to move. Either way there is no recurring per-pantry fee.
Try it with your own pantry's data
Thirty days is long enough to get through a real registration cycle, a real distribution, and a real reporting week — which is the only way to tell whether Pantry Commons works for you.